Forecast Analyst/Demand Planner in Oak Brook, IL at ReaderLink

Date Posted: 7/15/2020

Job Snapshot

Job Description


The Forecast/Demand Planner is responsible for supporting the company S&OP demand review process and working within the demand planning system to deliver forecasts to supply planning, procurement, finance and operations. This role will help define solutions and support change adoption to improve forecasting performance, cross functional communication, and integrated planning. Responsibilities include evaluating and helping make demand management more efficient and responsive to the changing needs of both internal and external customers.

Essential Functions:  To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:

  • Oversee daily activities to manage all customer demand streams that drive operations
  • Work with inventory, operations, sales and marketing teams to develop forecasts, forecast risks, and mitigation plans
  • Manage challenges, including new product launches, changes in customer buying patterns, unplanned events, natural disasters and seasonality
  • Provide key inputs, including patterns in sales trends, planned inventory flow, statistical data and forecast solutions
  • Review numerical goals and trends using algorithms, KPI’s models and WMAPE
  • Analyze and troubleshoot demand related issues efficiently and accurately
  • Develop routine and ad-hoc demand related reports for management
  • Update forecasts for new products, promotions and seasonality
  • Assist in developing annual budgets and support cost initiatives
  • Support demand inputs within ERP planning tools that drive planning, operational and procurement processes
  • Provide and review reports on forecast accuracy, bias, and trending for continuous improvement
  • Act as a ‘subject matter expert’ for JDA demand planning tools and software
  • Ensure promotional adjustments are accounted for and synchronized into the planning software
  • Maintain demand planning processes and ensure the best algorithm is being utilized to optimize accuracy and minimize bias
  • Ensure data integrity as it drives demand planning
  • Act as owner of unit forecast for all demand planned items, discontinued items, swaps, factor the impact of cannibalization, as well as various scenario planning needs
  • Oversee reporting to identify categories requiring additional analysis and/or adjust strategy based on changing business conditions
  • Maintain all required parameters in forecasting software

Job Requirements


  • Bachelor’s degree in Business, Finance, Engineering, Supply Chain, Mathematics or related discipline
  • Experience with JDA (Blue Yonder) Demand, specifically Workbench and Worksheet, SAP, Oracle, etc.
  • 1 – 4 years of forecasting/demand planning experience and working with large data sets
  • Strong analytical and problem solving skills with ability to think creatively, including knowledge of databases, SQL and query writing
  • Proficient with MS Office tools, including advanced Excel, Power BI, Word, and PowerPoint
  • Solid attention to detail and ability to multitask; ability to work as a team or alone
  • Excellent verbal and written communication skills, ability to build customer relationships and effectively communicate throughout all levels of the organization
  • Detail oriented with an understanding of the big picture
  • Team oriented, hardworking, open minded, and flexible
  • Previous experience in forecasting, forecast management and weekly forecasting cycle preferred
  • Experience in Retail and/or CPG preferred