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ISeries Application Manager in Oak Brook, IL at ReaderLink

Date Posted: 2/22/2018

Job Snapshot

Job Description

Summary: The iSeries Application Manager will be responsible for overseeing the Readerlink Warehouse applications and support Help Desk team. Additional responsibilities include working with the other IT departments in fulfilling business requirements as assigned.


Essential Functions: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:

  • Working with IT management, evaluate and implement new hardware/software to improve productivity and operational efficiencies.
  • Provide capacity planning recommendations on an ongoing basis.
  • Assist in the development and implementation SOPs for development deployment.
  • Develop project requirements, create project plans and manage all projects through implementation.
  • Provide ongoing support in a 24x7x365 environment.
  • Define and manage tasks performed by outsourced personnel.
  • Manage IT Staffing, including recruitment, supervision, scheduling, development, evaluation and disciplinary actions.
  • Work with business owners to develop defined business requirements and final scope definition.
  • Ensure that proper end-user documentation is available for training through the use of Microsoft office tools.
  • Work with the Project manager to provide timelines on development tasks and projects.
  • Evaluate, recommend, install and integrate third-party products with in-house developed applications.
  • Monitor SharePoint Help Desk tickets and address accordingly.
  • Other duties may be assigned, directed or requested.

Job Requirements


  • Bachelor’s degree in Computer Science or equivalent with 3 - 5 years progressive experience in Information Technology Management
  • 5+ years of Management experience.
  • 5+ years of knowledge in Warehouse management and Logistic applications.
  • 5+ years of iSeries development experience with embedded SQL, RPG, CLP, Stored Procedures programming.
  • 2+ years of development experience with Java, PHP, Javascript, HTML.
  • 2+ years of project management experience in SDLC and Agile methodologies
  • Working knowledge of XML, socket programming is required.
  • Working knowledge in the integration of IBM iSeries applications with Microsoft Windows and other open system applications.
  • Ability to speak with all levels of the organization.
  • Ability to read, interpret, and also to prepare documents such as instructions and procedure manuals.
  • Must be able to work individually, both in person and remotely, with non-technical personnel to implement and troubleshoot day to day support issues.
  • Methodical and organized approach to problem-solving is a must, debugging skills and a scientific approach to capacity planning.
  • Ability to mentor, motivate and lead technical personnel.


Physical Requirements:

The requirements described here are representative of those that must be met by an employee to successfully perform the essential function of this job. While performing the duties of this job, the employee:

  • Must be able to sit for 5 hours per day
  • Will frequently have repetitive hand/arm movements for simple reaching and or typing
  • Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus
  • Regularly required to stand; use hands and fingers, and handle or feel objects


Language Skills:

  • Excellent verbal and written communications skills in English, analytical skills and the ability to explain complicated information to others that may not be knowledgeable about the subject matter are necessary.


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